Refund & Cancellation Policy

All courses and learning materials offered by Bullzfy Learners Pvt. Ltd. are digital products (pre-recorded videos, live sessions, PDFs, and online resources). Because access is granted immediately upon payment confirmation and the content can be consumed instantly, refunds are not automatically available — but we do make exceptions as described below.

You may request a refund under the following conditions:

To initiate a refund request, email us at bullzfylearners@gmail.com with the subject line “Refund Request — [Order ID]” and include:

• Your registered email address.
• Order ID / transaction ID (from your payment confirmation email).
• Reason for the refund request.
• Screenshot of payment confirmation (if access was not granted).

We will acknowledge your request within 24 business hours.

Once a refund is approved:

• The refund will be credited to the original payment method (bank account, UPI, card, wallet) within 5–7 business days.
• Processing times may vary depending on your bank or payment provider.
• Razorpay / Cashfree processing fees (typically 2–3%) may be deducted from the refund amount where applicable.

• Cancellations for paid live sessions/webinars made more than 48 hours before the scheduled start time are eligible for a full refund or credit.
• Cancellations made within 48 hours of the session are not eligible for a refund but may be credited for a future session at our discretion.
• If Bullzfy Learners cancels or reschedules a session, you are entitled to a full refund or the option to attend the rescheduled session.

• Monthly or annual memberships can be cancelled at any time from your account dashboard — your access continues until the end of the current billing period.
• No pro-rated refunds are issued for unused days in a billing period.
• Annual plan cancellation within 7 days and with less than 5% of content consumed may be eligible for a pro-rated refund — contact us.

Nothing in this policy limits your rights under the Consumer Protection Act, 2019 or any other applicable Indian law. If you believe you have a genuine grievance, you may also contact the National Consumer Helpline at 1800-11-4000 or file a complaint on the Consumer Forum portal.